Summary: A call was originally received by CargoNet in the in the middle of the night. The CargoNet analyst began working on the incident and a couple days later CargoNet member called requesting assistance with a hostage load situation. Luz Soto gathered the information and contacted Keith Lewis. Keith was able to get in contact with Capital Expressways and get a tentative delivery date. Unfortunately delivery was not made but after Keith’s suggestions and repeated efforts to make contact with Capital and Luz’s follow up with Fetch the load was delivered.